14. Cookies
A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience.
Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.
15. Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties that are not governed by this Privacy Policy, including without limitation social media websites. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our Site. Additionally, we are not responsible for the privacy practices employed by third party websites, including the accuracy, completeness, or reliability of information of these websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed. Therefore, we suggest that you examine the privacy statements of those third party websites to learn how your information may be collected, used, shared and disclosed. In addition to the foregoing, information that you provide on public or semi-public websites, including third-party social media websites, may be collected and used by us, other users of the Services, and/or users of such third-party platforms without limitation as to its use by us or by third parties. Links from or to websites outside our Site are meant for convenience only. We do not review, endorse, approve or control, and are not responsible for any websites linked from or to our Site, the content of those websites, the third parties named therein, or their products and services.
Additional Information
We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). Our privacy policy describes our online privacy practices as they relate to the collection, use and disclosure of Personal Information and is based on the Personal Information Protection Act (Alberta) when you access, utilize our services, or make a purchase on https://www.designedbyshar.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, Site visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
1. Introduction
We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.
2. Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
3. Identifying Purposes
We collect, use and disclose Personal Information to provide you with the Services you have requested and to offer you additional services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the payment process.
4. Information We Collect Directly from You
Information that you directly submit to us through our Services includes:
• Basic contact details including your name, last name, address, phone number, email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
• Account information including your username, password, security questions.
• Shopping information including the items you view, put in your cart or add to your wish list.
• Customer support information including the information you voluntarily provide in communications with us (for example, messages you send to our customer service department through the Services).
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
5. Information We Obtain from Third Parties
In addition to the foregoing, we may also obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
• Third parties Companies who support our Site and Services and third party communication platforms which are used to conduct the Services, such as Thinkific Labs Inc. (Thinkific) and Meta Platforms, Inc. (Facebook)
• Our payment processors (including paypal, strip, and e-transfer) who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the Services you have requested, in order to perform our contract with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.
6. Consent
Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain Personal Information may limit our ability to provide you with our services. We will not, as a condition of supplying a service, require you to consent to the collection, use, or disclosure of Personal Information beyond what is necessary to provide the service.
7. Limiting Collection
The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.
8. Limiting Use, Disclosure and Retention
Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.
9. Accuracy
Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
10. Safeguarding Customer Information
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.
11. Openness
We will make information available to you about our policies and practices with respect to the management of your Personal Information.
12. Customer Access
Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.
13. Handling Customer Complaints and Suggestions
You may direct any questions or enquiries with respect to our privacy policy or our practices by contacting us at hello@designedbyshar.com
